Privacy Policy

Privacy Policy for Krishna Mobile And Accessories

Last Updated: November 15, 2025

This Privacy Policy describes how Krishna Mobile And Accessories (“we,” “us,” or “our”), located in Pandesara, Surat, collects, uses, and discloses your personal information when you visit our website (bestmobilerepair.com) or use our in-store services.

1. Information We Collect

We collect information primarily to provide and improve our repair services and customer support.

A. Information You Provide Directly

  • Contact Information: Name, email address (e.g., Mail@bestmobilerepair.com), and phone number (+91 99134 71787), provided when you fill out our contact form or call us.

  • Repair Details: Information about the device you bring in for repair (make, model, serial number) and a description of the fault.

  • Access Credentials (Optional): If necessary for testing or repair (e.g., temporary passwords or screen lock patterns), this information is handled with extreme care and deleted immediately after the repair is complete.

B. Device Data (During Repair)

While performing repair work, we may temporarily access data stored on your device (e.g., applications, photos, messages) solely to diagnose and test the device’s functionality. We do not copy, store, or share this data. We strongly recommend you back up your data and remove or encrypt sensitive information before repair.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Fulfillment: To schedule, perform, and manage your mobile device repair.

  • Communication: To contact you regarding the status of your repair, provide quotes, and respond to your inquiries.

  • Improvement: To monitor the effectiveness of our services and improve customer satisfaction.

3. Data Retention and Security

A. Retention

We retain your contact and repair history details only for as long as necessary to fulfill the purposes outlined in this policy, including fulfilling warranty obligations or resolving disputes.

B. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. Access to any temporary device data is strictly limited to the technician performing the repair. All temporary access credentials provided are securely destroyed upon device handover.

4. Disclosure of Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners or trusted affiliates for the purposes outlined above.

5. Third-Party Services

Our website may use third-party services (e.g., Google Maps embed, analytics, or contact forms). These third parties have their own privacy policies, and we are not responsible for their data handling practices.

6. Your Acceptance of These Terms

By using our website or engaging our services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the posting of changes to this policy will be deemed your acceptance of those changes.

7. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with us, please contact us at:

Krishna Mobile And Accessories Address: 25, Bamroli Rd, near police colony, Ganesh Nagar, Nem Nagar, Pandesara, Udhana, Surat, Gujarat 394210, India Email: Mail@bestmobilerepair.com Phone: +91 99134 71787